BUSINESS & TECH STAGE

Systems. Scale. Growth.

Day 1 brings together the strategies, ideas and leaders shaping the future of hospitality, opening with a strong focus on QSR and fast-casual dining.

Explore what it takes to grow and scale in one of hospitality’s most competitive sectors, from operational excellence and changing customer expectations to convenience, international expansion and the inside story of bringing a major QSR brand to Australia.

The program then expands to explore the bigger opportunities and challenges facing Queensland hospitality, from Brisbane 2032 and the development of hospitality destinations to the people and leadership required to build successful businesses.

What you’ll take away
Practical insights into how hospitality businesses can grow, adapt to changing customer expectations and build the systems, experiences and teams needed for long-term success.

Systems. Revenue. People.

Day 2 explores the ideas, innovations and strategies helping hospitality businesses operate smarter, grow revenue and build more resilient businesses.

From emerging food trends and customer choice to technology, energy management, waste and efficiency, the program looks at the practical changes businesses can make today to improve performance and prepare for what’s next.

What you’ll take away

Practical insights into how hospitality businesses can improve performance, strengthen operations, respond to changing customer expectations and build more sustainable models for growth.